Terms & conditions

If you use The Trove website hosted at intothetrove.com (which is referred to herein as the “Site”), you agree to be bound by and to comply with these terms and conditions. If you do not agree to these terms of use, you must not use the Website.

About The Trove and this Site

The Website is a site operated by The Trove, which is the trading name of Into The Trove Ltd (“We”). We are registered in England and Wales under company number 11152748.

We may revise these Website Terms of Use at any time by updating this posting. You should check the Website (www.intothetrove.com/T&Cs) from time to time to review the then current Terms of Use, as they are binding on you. Certain provisions of these Website Terms of Use may be superseded by expressly designated legal notices or terms: (a) located on particular pages at the Website; or (b) notified to you, from time to time.

We will endeavour to allow uninterrupted access to the Website, but access to the Website may be suspended, restricted or terminated at any time. We will not be liable to you if for any reason our site is unavailable at any time or for any period. We do not guarantee that our Website, or any content on it, will be free from errors or omissions.

This Site is intended to be a source of useful information relating to events, venues and guides/practitioners or other productions (“Events”). The Trove (“we” or “us”) shall use our reasonable endeavours to ensure that the information contained on the Site is accurate and up to date. We reserve the right to change, modify, substitute or remove without notice all or any part of the Website, or any information on the Website, from time to time at our discretion.

The Trove is an events, event services and information platform. The copyright and all other worldwide intellectual property rights in the material contained in the Website, together with the website design, text and graphics, and their selection and arrangement, the typographical arrangement of material supplied by third parties and all software compilations, underlying source code and software (including applets) belongs to Into The Trove Ltd., or those who provide such information or content to us.  All rights are reserved. None of this material may be copied, scraped, reproduced or redistributed without our express prior written permission and it is a breach of these terms and conditions to do any of these things.

You shall retain ownership of all copyright and other worldwide intellectual property rights in data that you may submit to the Website. You grant us a world-wide exclusive, royalty-free, non-terminable licence to use, copy, distribute, publish and transmit such data in any manner.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use the Website will cease immediately and you shall, at our option, return or destroy any copies of the materials you have made.

This Site contains links to other websites which are independent of The Trove. We have no control over such sites and any links are provided as a convenience to you as a user of this Site, and do not imply our endorsement of the linked websites or association with their operators.

Third Party Goods & Services:

We promote a number of suppliers on the Website and may advertise and/or offer you the opportunity to buy goods and services from those suppliers through the Website.  We accept no liability for any goods or services provided by third party suppliers.  Any goods or services which are not stated to be provided by us are provided by third parties over whom we do not have control and you should satisfy yourself that you wish to purchase those goods or services before contracting with the supplier.  The suppliers will be supplying on their own standard terms and conditions and you should check that you agree to those terms and conditions before placing an order.


All tickets are non refundable and can not be exchanged (unless stated otherwise on the individual events page). We are unable to accept cancellations. Please consider this when booking tickets. If you are unable to attend it is possible for someone to take your place, however this is your responsibility to arrange and we would appreciate notice of any ticket resales or gifts so we can update our guest list.

If the event is cancelled, postponed or material changes are made to the Event, the original tickets that you have purchased will remain valid for the revised event (except for in the case of cancellation) unless otherwise advised. However, in these circumstances, only the face value of the tickets will be refunded as these are circumstances beyond our control.

When events are cancelled, postponed or the venue or content is significantly changed, we will do our best to inform all purchasers using the contact details provided when the order was made. However it is the responsibility of the purchaser to check whether the event is going ahead at the scheduled date, time and venue. We cannot guarantee that we will be able to make contact with you. It is the responsibility of our customers to inform The Trove of any change of address, contact telephone number or email address both before and after receipt of your tickets.

Although The Trove will use reasonable endeavours to indicate any age or other restrictions that apply to events, it is the customer’s responsibility to ensure that they are eligible for entry to the event that they are purchasing tickets for.

Promoters and Venues always reserve the right to refuse admission to an Event and tickets are issued subject to the rules and regulations of the venue. We will therefore not offer refunds to any ticket-holders who may be refused entry. The unauthorised use of photographic and recording equipment at venues is usually prohibited.

We will not be liable to you for any loss of enjoyment or profit nor any indirect, consequential, exemplary, incidental, special or punitive damages.

We will not be liable for any misrepresentations, negligence, contractual or tortuous loss of any kind suffered by you from the products, or services, or actions of any venue, event or host or others.


If these Terms are not complied with, we reserve the right to terminate access and use of the Site.
These Terms represent the entire understanding and agreement between you and us and shall have priority over any and all prior statements, understandings or agreements whether oral or in writing.

We may modify these Terms at any time, and such modifications shall be effective immediately upon posting of the modified Terms on this Site. Your continued access or use of this Site shall be deemed your acceptance of the modified Terms applicable from time to time.

These Terms are governed by English law and any disputes subject to the exclusive jurisdiction of the English Courts and, by using this Site, you hereby submit to the jurisdiction of such courts for such purposes and waive any and all objections to jurisdiction or venue in such courts.

If any court finds any provision of these terms to be void or unenforceable for any reason, then such provision shall be ineffective to the extent of the courts finding without affecting the validity and enforce-ability of any remaining provisions.

Any queries regarding tickets or any other services associated with this Site should be directed to: rachel@intothetrove.com

Other contact details:

Registered address: 27 Old Gloucester street, London WC1N 3AX, UK

Phone: +447939594961